Without a doubt, McCool Agency and Melinda Nunley are the best in the business! Whether just answering a question or helping you navigate through all the things to do after your car has been totaled, I know I can count on them. They are always responsive, friendly, knowledgeable, and personable. Been a client for a long time and never disappointed.
Linda Lipscomb~ September 2020
Our agency has used McCool Insurance for our professional insurance coverage. Dorothy Barone is our main point of contact for all of our policy needs. Dorothy is always a shining example of professionalism with a personal touch. She knows our organization and understands our needs. I don't have to re-introduce myself every time we speak. It is refreshing to deal with a business like McCool's that still provides real-time customer service by caring, thorough staff like Dorothy and the entire team.
Rachael Boyd ~ September 2020
Leta Brannon was delightfully kind and helpful. She helped me understand and easily navigate the complexities of Insurance, and saved me considerable money in the process. She knew just how to work with me (despite my ADD). Her pleasant demeanor and extensive knowledge are a huge reason why I chose to sign on.
Robert Lytle ~ January 2020
I've been a client of McCool Ins for about 30 years. Would not consider another agent. Everyone is welcoming and extremely helpful. Rita and Dorothy are awesome! Thank you McCool Ins for your customer and community service! Lucinda Henson ~ May 2020
Because insurance doesn't need to be confusing